INTRODUCTION
Welcome to Revarado (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of revarado.com (the “Site”) and the purchase and use of our moissanite jewelry products.
By accessing or using our Site, creating an account, or making a purchase, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or purchase our products.
ACCOUNT REGISTRATION
Account Creation
To make purchases on our Site, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
PRODUCTS AND PURCHASES
Product Information
We strive to display our products and their features accurately. However, the actual colors, dimensions, and details you see on your screen may vary depending on your monitor, lighting conditions, and other factors.
Pricing and Availability
All prices are shown in USD and are subject to change without notice. We reserve the right to modify or discontinue any product without notice. We are not liable if a product is unavailable.
Orders
Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our fraud detection systems.
Payment
We accept AmEx, Visa, MasterCard, Zelle, Wire (Bank) Transfer, and Crypto payments. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided and that the information you supply is true and correct.
Shipping and Delivery
Shipping and delivery timeframes are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control.
RETURNS AND REFUNDS
Return Policy
You may return eligible products within 30 days of delivery. All returned items must be in their original condition, unworn, undamaged, and with all packaging and documentation intact.
Refund Process
Refunds will be issued to the original payment method used for purchase. Processing times for refunds may vary depending on your payment provider. Shipping costs are non-refundable unless the return is due to our error.
Exchanges
We offer exchanges for items of equal value within 30 days of delivery, subject to availability. For exchanges of items with different values, appropriate adjustments will be made.
PRODUCT WARRANTIES
Warranty
We provide a lifetime warranty on our moissanite jewelry against manufacturing defects under normal wear. This warranty does not cover damage resulting from accidents, improper use, or normal wear and tear.
Warranty Claims
To make a warranty claim, please contact our customer service with your order number, a description of the issue, and photos of the product. We may require you to return the item for inspection before processing your claim.
INTELLECTUAL PROPERTY
Ownership
All content on our Site, including text, graphics, logos, images, product designs, and software, is our property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes. This license does not include the right to:
– Modify or copy materials
– Use materials for commercial purposes
– Remove any copyright or proprietary notations
– Transfer materials to another person
– “Mirror” materials on any other server
User Content
By submitting reviews, comments, or other content to our Site, you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide.
PROHIBITED ACTIVITIES
You agree not to:
– Use our Site for any illegal purpose
– Violate any laws in your jurisdiction
– Infringe upon our intellectual property rights
– Interfere with or disrupt the operation of our Site
– Attempt to gain unauthorized access to our systems
– Use our Site to transmit harmful code or malware
– Impersonate any person or entity
– Engage in any activity that could damage, disable, or impair our Site
DISCLAIMER OF WARRANTIES
OUR SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE THAT OUR SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
– YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SITE
– ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OUR SITE
– ANY CONTENT OBTAINED FROM OUR SITE
– UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT THAT GAVE RISE TO THE CLAIM.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Revarado, its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of our Site.
THIRD-PARTY LINKS
Our Site may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
TERMINATION
We may terminate or suspend your account and access to our Site immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.
GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Wyoming / United States, without regard to its conflict of law provisions.
DISPUTE RESOLUTION
Informal Resolution
Before filing a claim against us, you agree to try to resolve the dispute informally by contacting us. We’ll try to resolve the dispute informally by contacting you via email.
Arbitration
If we cannot resolve a dispute informally, any controversy or claim arising out of or relating to these Terms shall be settled by binding arbitration in accordance with the commercial arbitration rules of the Arbitration Association.
Class Action Waiver
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
CHANGES TO TERMS
We reserve the right to modify these Terms at any time. If we make changes, we will provide notice by posting the updated Terms on our Site and updating the “Last Updated” date. Your continued use of our Site following the posting of revised Terms means you accept the changes.
SEVERABILITY
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any other legal notices published by us on the Site, constitute the entire agreement between you and us concerning your use of our Site and purchase of our products.